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Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It

For every $100 in returns, retailers lose $10.30 to fraud. Some instances occur from outright theft, while other fraudulent transactions are less nefarious—such as wardrobing. As returns reach over $761 in lost sales annually, retailers must address the $78.4 billion elephant in the room. We sat down with our in-house subject matter expert on fraud and loss prevention to discuss why fraud is rising, threats ahead of the holiday season, how to spot predators, and the best methods to prevent loss in an age of increasing fraud.

Download the report to learn why retailers are facing record fraud and how to prevent it.

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goTRG Consumer Survey - Holiday Returns During COVID-19

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goTRG's consumer survey helps predict consumer's holiday shopping behavior during COVID-19 and the impact on the retail sector.

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Thought Leadership: Lessons from 2020 returns and what retailers can expect in 2021

March 5, 2021

Insights from COVID-related 2020 retail returns trends and tips for optimizing returns management and reverse logistics in 2021.

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Holiday Survey on Shopping & Returns: What Consumers Expect from Retailers in 2021

December 10, 2021

To find out exactly how shoppers feel and what they expect from retailers, our team at goTRG conducted a 2021 holiday survey.

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