As a business owner, the dilemma of achieving a balance between bottom line profits and exceptional customer service continues to challenge us. It is commonly perceived that adding to our customer experience directly hurts our bottom line, and my response to that is it doesn’t have to be that way. The answer to this problem lies within our ability to handle dispositions costs effectively by maximizing sales velocity through the return process. Read on...
Get Ready Reverse Logistics, AI is Here to Stay (And the Best is Yet to Come)
goTRG’s introduction of the first machine learning neural net-based AI that is able to collect millions of points of data, is poised to revolutionize the reverse logistics play field.