The Great Returns Divide Between Retailers and Consumers

The rate of returns in the US continues to increase with no end in sight. Shifts in consumer behavior and the changes to retailer return policies to satisfy consumer preferences are fueling the increase. And the gap gets wider and wider.

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The Great Returns Divide Between Retailers and Consumers
Reverse Logistics The Great Returns Divide Between Retailers and Consumers 2 min read

The rate of returns in the US continues to increase with no end in sight. Shifts in consumer behavior and the changes to retailer return policies to satisfy consumer preferences are fueling the increase. And the gap gets wider and wider.

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