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Regional Tech Specialist

Other Bentonville, Arkansas

Summary

  • Posted on Sep 10, 2019

Description

Position Summary: As the Regional Tech Specialist (RTS), you will provide a high professional level of technical expertise to all the repair facilities nationally. The RTS will work directly with the Regional Repair Manager and the General Managers to ensure that the testing/repair stations are operating at the highest of goTRG and industry standards.

Major Responsibilities/Essential Functions:

  • Will serve as a technical expert of all functionalities of testing and repair
  • Travel (greater than 80%) to each facility and ensure technical efficiencies are being met.
  • Conduct training for new/existing teammates in testing and repair.
  • Implement and help develop new procedures/practices based on technical developments

Requirements

Required Experience

  • 3 plus years of experience in electronics bench repair and testing; Supervisory experience is a plus.
  • Knowledge of laptop and TV repair is essential. Appliance and small engine repair experience is a plus.
  • Ability to function independently with little to no supervision.
  • Ability to communicate well in written and verbal form.
  • Must be willing to travel (greater than 80%) nationally and possibly Canada.
  • Must have strong interpersonal skills and a strong focus on customer service.
  • Proficient use of MS Office Suite

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