MIAMI (Feb 1st, 2018) — Artificial intelligence (AI) and its impact on retail and e-commerce returns will be the focus of a panel discussion between Larry Velman, vice president of technology at goTRG, and other industry experts at the Returns Logistics Association (RLA) conference on Feb. 8 in Las Vegas.
Velman will be joined in the discussion by Ryan Holden, director of returns and repair for the Home Depot, and RLA Executive Director Tony Sciarrotta, for the 8:15 a.m. event on Feb. 8, the final day of the 15th annual RLA Conference & Expo at the Westgate Las Vegas Resort Hotel.
One of the most challenging issues faced by retailers and e-commerce companies today is disposition of returns.
“goTRG’s AI-powered reverse logistics solution minimizes the number of touches it takes to decide what to do with a returned item. By making smarter choices, faster, goTRG’s system ensures maximum dollar recovery,” Velman said.
The theme for the conference is “The Circular Economy,” a perfect platform for goTRG, a Business Solutions & SaaS platform for Omni-Channel & Supply Chain. By employing goTRG’s AI-powered reverse logistics solution, companies are maximizing recovery by outsourcing the challenge of dealing with returns to goTRG.