Predict the profit and make the supply chain and channel decision to guarantee the highest net margins for every touch, movement and sort.
Makes the best decision at the point of return. Our AI decides where the items should go after the return is complete. It directs the item to RTV, Restock, Refurbishing, Liquidation or Recycling.
We will receive, authenticate and provide customer service through phone, email and a customer web interface for your end user warranty management.
Create automated disposition rules based on attributes, release dates, recoveries, UPC, categories, model and location.
Set start and end dates for contracts and sales agreements.
Online vendor and retailer decision tools make liquidation decisions quick and simple.
Utilize custom return attribute rules to ensure you never refund, credit or even receive an item that fails to meet your contract. Protect the contract you worked so hard to negotiate
Create sorts for every vendor and disposition type
Control automated sorters dynamically with one simple plug in
Receive notifications for expiring contracts, extreme returns activity, inconsistent yields and low recoveries
Automatically create Reconciliation rules.
Generate Purchase orders and invoices on demand or automatically with unmatched accuracy
Let us handle your entire eReturns process. We will manage your websites returns page, receive the item, test, refurbish, repair and return; or resell the item for you, all while providing an exceptional hassle-free experience to your customer.
Integrate our Returns Management plugin to any site and start accepting returns. Return labels are preprints or printed on demand for hassle free customer friendly returns.
The Returns are managed directly inside your orders page. You have full visibility to your true after return sales, and fully control your Returns process.
When you turn on goTRG Returns Management, goTRG manages your entire reverse supply chain process. Returns are automatically sent to our facility; we receive, test, refurbish, restock or re-market your items. Increasing your bottom line is a mouse click away.
Create dynamic dashboards and Report on any return reason, according to any attribute.
Track customer service cases, agents, calls, emails and chats. Monitor returns, refunds, partial refunds and credits.
Automatically identify irregular returns activity. Recoveries reports with multiple retails.
Efficiency dashboards with live recoveries. Monitor returns timelines, costs, activities and recoveries.
Measure yield and condition information by UPC, category, manufacturer, location or vendor.