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Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It

For every $100 in returns, retailers lose $10.30 to fraud. Some instances occur from outright theft, while other fraudulent transactions are less nefarious—such as wardrobing. As returns reach over $761 in lost sales annually, retailers must address the $78.4 billion elephant in the room. We sat down with our in-house subject matter expert on fraud and loss prevention to discuss why fraud is rising, threats ahead of the holiday season, how to spot predators, and the best methods to prevent loss in an age of increasing fraud.

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Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It

October 26, 2022

Fraud costs retailers $10.30 per $100 in returns, resulting in a loss of $761 annually and a $78.4 billion problem. Our expert on fraud and loss prevention offers tips on identifying predators and preventing losses during the holidays and in an age of increasing fraud.

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goTRG's Earth Day Sustainability Report

April 20, 2021

Discover goTRG's sustainable returns management solutions in honor of Earth Day 2021. Celebrating love for the planet, its teammates, and its communities.

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What Retailers Really Want – Returns Management Edition – Fall 2023

September 11, 2023

E-commerce return rates are high and problematic for the environment and finances. Entrepreneurs and investors seek sustainable solutions that align with retailers' needs. This report offers insights into the current state of returns management.

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