5 things: Amazon and Walmart’s ‘secret’ return policy

Published:

December 1, 2023

Online returns are becoming easier, with 59% of retailers now offering "keep it" policies, a significant increase from 26% last year, as reported by goTRG's 2023 Holiday Survey. This shift, noted among major retailers like Amazon and Walmart, is part of a cost-saving strategy.

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About goTRG

goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.

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Fara Alexander