Shoppers may be eager to find the best deals on Black Friday, but in doing so they could overlook an area where they may get dinged: Product returns.
Six of 10 retailers are changing their returns policies this holiday season, according to a recent survey of 500 retailers by goTRG, a return management provider. Those changes generally aren't in the consumer's favor, with many stores shortening the returns period while adding restocking and online return fees, goTRG CEO Sender Shamiss said.
goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.
Fara Alexander
