In response to a rise in return rates in 2023, 87% of merchants have begun charging for returns. Amazon is leading this change by introducing fees and marking high-return products. This shift aims to mitigate financial and environmental costs, highlighted by 9.5 billion pounds of returns in landfills in 2022. goTRG's data reveals that 59% of retailers are now adopting "keep it" policies for less valuable items to reduce return costs and environmental impact.
goTRG is a leading reverse logistics company that specializes in solving returns. goTRG's connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. goTRG works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.
Fara Alexander
