The holiday season spotlights gift giving, but what no one talks about is the subsequent and significant increase in #returns during this time. Returning items is a hassle not just for customers, but for retailers, too. goTRG Director of Brand Marketing, Fara Alexander is featured on Good Morning America discussing the real costs for retailers to process a return, which can be 50% or higher than the value of the item. Retailers can save money and consumers can save time this season with a “just keep it” policy on specific items, avoiding hassle for both sides.
