Strapped with the cost of recirculating used items, big stores are charging fees for returned goods — up to $10 in some cases.
21 percent of purchases are returned, a report by Pitney Bowes revealed. And, in 2023, it's becoming harder for consumers to give back these unwanted items: roughly 60 percent of businesses have recently changed their return policies, whether by instituting by a fee for returns or shortening the window wherein they accept them, according to goTRG, a technology company that aims to improve the process.
