Retailers are more concerned with returns in 2023, due to rising processing costs. Returns reached a staggering $816 billion in 2022, according to the National Retail Federation, and remain a significant threat to retailers and their ability to sustain their businesses in the face of growing costs.
Download the report to learn why retailers are investing in reverse logistics technology, changing returns policies to be less consumer-centric, and partnering with third-party returns providers like goTRG to reduce costs and increase recoveries in 2023.
