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Policies and Contract Management
Shared workspace for retailers and vendors to administer policies, and efficiently manage the Return Authorization (RA) process.

Simplify Policy Management

Upload all of your policies and contracts in a single, shared workspace. Configure rules and follow them automatically.

Intelligent Policy Decisions

While most dispositions are policy-based, goTRG’s enterprise returns management platform creates added value by showing you alternative disposition outcomes based on our intelligent disposition engine, and allowing you to update your decisions and policies in real time.

Define Cut Criteria

Set rules and conditions for each item or policies and automatically follow them.

Settle credits faster

Change dispositions and contracts instantly

Free up working capital

Streamline RA Intake and Requests

Set manual or automatic authorizations for faster and consistent returns processing and approvals.

Connect our returns-contract management software via seamless integration to platforms like SAP Business Network (previously Ariba) or your own proprietary system.

Dynamic Email, SMS Notifications, and Alerts

Dynamic notifications, centralized messaging, and end-to-end tracking allows sellers to gain control and enhance communication across all their marketplaces.

Reporting and Analytics

Central repository of information designed and optimized for self-service analytics and data science, with out-of-the-box reporting.

Learn how goTRG’s Returns Management Enterprise Software can help solve your returns