Trusted Customers
Define trusted customers using sophisticated algorithms to offer flexible options to your best customers.
Keep It Services
Allow your trusted customers to keep certain items that are not economical to ship back.
Instant Refunds & Exchanges
Activate instant refunds for trusted customers to deliver a better customer post-purchase experience. Enable smooth product replacements and different item exchanges.
Flexible Returns and Convenient Drop-off
Configure refund methods, incentivize repurchases, and offer store credit. Provide a hassle-free solution for drop-off and mail-back returns. Utilizing our vast partner network, employ QR codes, and enjoy cost-effective shipping rates, all while having the flexibility to connect your preferred carrier for a smooth return process.
Fraud Detection and Mitigation
Detect and prevent fraud and returns abuse with the ability to track your returns from end-to-end.
Messaging and Notifications
Dynamic notifications, centralized messaging, and end-to-end tracking, support sellers gain control and enhance communication across all their marketplaces.
Increased Retention Rate
Focus on strategies that contribute to long-term customer loyalty. Convert returns into exchanges or store credit and improve your retention rate by up to 28% by consistently delivering a positive post-purchase experience.