More online retailers are letting shoppers keep their returns—but they don’t want that information ‘out there’Dec 1, 2023Readarrow-right
Returns are so costly for retailers, some are telling customers to keep unwanted goodsDec 1, 2023Readarrow-right
Faced with an onslaught of returns, retailers are telling shoppers: “Just keep it.”Dec 1, 2023Readarrow-right
The Billion Dollar Return Nightmare, Or Why Retailers Are Enabling ‘Keep It’ PoliciesDec 5, 2023Readarrow-right
Some retailers are giving customers refunds and telling customers to keep purchasesDec 4, 2023Readarrow-right
Walmart and Target Will Let You Keep Your Holiday Returns—Will More Stores Follow?Dec 13, 2023Readarrow-right